Privacy policy

Last updated: March 27, 2026

This policy explains how ComicBuild("ComicBuild," "we," "us") collects, uses, and shares personal information when you visit https://comicbuild.online, submit forms, purchase training, or communicate with our team. We aim to be transparent and compliant with common expectations for education businesses and applicable privacy laws.

1. Who we are

ComicBuild operates comic writing and publishing education programs online. Our contact details: 1 Chome-9-2 Yotsuya, Shinjuku City, Tokyo 160-0004, Japan; email help@comicbuild.online; phone +81 3-5369-6066.

2. Information we collect

Depending on how you interact with us, we may process:

• Account and enrollment data: name, email address, billing address (if required by payment processor), course selections, completion records, and communications you send to instructors or support.
• Payment data: payments are handled by third party processors (for example, Stripe, PayPal, or other providers we disclose at checkout). We typically receive confirmation of payment—not full card numbers—which remain with the processor.
• Technical data: IP address, device type, browser version, approximate location derived from IP, pages viewed, time on page, and referring URLs. This helps secure our services and understand product usage.
• Support and form submissions: information you voluntarily include in contact forms or email threads, including attachments you choose to send.
• Assignments and creative work: if you submit drafts for feedback, we store those materials in secured systems as described in your course agreement.

3. How we use information

We use personal information to:

• provide, administer, and improve our courses;
• authenticate access to learning platforms;
• process payments and fulfill legal/tax obligations;
• respond to questions and provide technical support;
• send service emails (enrollment receipts, schedule changes, policy updates);
• monitor security, prevent fraud, and enforce our terms;
• measure anonymized or aggregated analytics to improve our curriculum; and
• comply with law, court orders, or regulatory requests where required.

We will not sell your personal information. If we use information for marketing beyond essential service messages, we will rely on consent where required and offer a clear unsubscribe option.

4. Cookies and similar technologies

Our website may use cookies or local storage for security, session continuity, and basic analytics. You can control cookies through your browser settings. Blocking certain cookies may limit features such as staying logged in to a learning portal operated by a vendor.

5. Legal bases (where applicable)

If laws such as the GDPR apply, we rely on one or more of: contract performance (delivering a course you purchased); legitimate interests (security, product improvement balanced against your rights); legal obligation (tax or accounting); and consent (optional marketing or non essential cookies), which you may withdraw.

6. How we share information

We share information with:

• Service providers who assist hosting, email delivery, video streaming, learning management systems, customer support tooling, or analytics—under confidentiality and data processing terms.
• Payment processors to complete transactions you authorize.
• Professional advisors such as auditors or attorneys when necessary.
• Authorities when required to comply with applicable law.

If ComicBuild undergoes a business transfer (for example, merger or asset sale), personal information may transfer to the successor under safeguards communicated to you.

7. International transfers

We are based in Japan and may use infrastructure or subprocessors in other countries. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms provided by law.

8. Retention

We retain information only as long as needed for the purposes above, including legal, tax, and accounting requirements. Course communications and assignment files may be retained for the duration of your access plus a limited period for dispute resolution unless you request deletion where compatible with law.

9. Security

We apply administrative, technical, and organizational measures appropriate to the sensitivity of the data we handle. No online service can guarantee perfect security; if we become aware of an incident that materially affects your personal information, we will notify you as required by law.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export personal information, and to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact help@comicbuild.online. We may need to verify your identity before fulfilling requests.

11. Children

Our services target adults. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child provided data to us, contact us so we can delete it where appropriate.

12. Third party links

Our site may link to external platforms (for example, publishers or tool vendors). Their privacy practices are governed by their own policies. Please review them before sharing personal information.

13. Changes

We may update this policy to reflect product, legal, or operational changes. The revised version will show a new "Last updated" date. Material changes to how we use personal information will be communicated through the website or email when appropriate.

14. Contact

Questions about privacy: help@comicbuild.online

Related policies: Terms & conditions, Refund policy.